Questions about the mat.

A thin reflective film between two layers of plush filling sends your pet's own body warmth back up, instead of letting it drain into a cold floor. Nothing in the mat makes heat by itself.

It only holds the warmth your pet brings, since nothing inside makes heat. If they want to cool off, they just step off.

Go by weight: S fits pets up to 25 lb, M up to 40 lb, L up to 65 lb and XL up to 90 lb. Between sizes, or a pet who sprawls? Go up one.

Both. Cats and small dogs usually take S.

Yes. There's no cord or battery, so it works anywhere it fits, and the non-slip base helps it stay put on hard floors.

Orders take 1–5 business days to process, and most arrive 7–14 business days after you order. Shipping to US addresses is free, and you get a tracking link by email. From mid-November through December, and to Alaska and Hawaii, allow up to 20 business days.

We don't take returns for change of mind, so check the size guide before you order (between sizes, go up one). If your mat arrives damaged, faulty or isn't what you ordered, email us a photo within 7 days of delivery and we'll send a replacement or refund you. Refund policy

Add 2 mats and the cheaper one is 50% off; add 3 and the cheapest is free. The discount applies automatically in your cart.